Privacy Policy

Effective Date: January 5, 2026

BenefitCheck.org (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, share, sell, retain, monitor, and protect personal information obtained through this website and describes privacy rights that may be available to residents of certain U.S. states.

1. Categories of Personal Information Collected

Depending on how you interact with this website, we may collect the following categories of personal information:

  • Identifiers, such as name, email address, phone number, ZIP code, IP address, and similar information
  • Commercial information related to services requested or inquiries submitted
  • Internet or electronic activity information, such as browser type, device information, pages visited, cookies, pixels, scripts, clicks, scrolling activity, and similar usage data
  • Approximate geolocation information based on IP address, ZIP code, or similar data
  • Employment or professional information, including information related to work history, employment status, or other work-related circumstances voluntarily submitted
  • Certain personal information that may be considered sensitive under applicable law, including information voluntarily submitted in connection with an evaluation or request
  • Inferences drawn from information provided to process or evaluate a request or determine whether certain services or assistance may be available

2. Sources of Personal Information

We may collect personal information directly from you, from your interactions with this website, from cookies, pixels, scripts, analytics tools, advertising technologies, call tracking technologies, lead certification technologies, service providers, advertising partners, and other third parties consistent with applicable law.

3. How We Use Personal Information

We may use personal information to:

  • Connect individuals with participating attorneys, advocates, or service providers who may be able to assist with their request or provide relevant services
  • Review, process, route, or evaluate requests submitted through this website
  • Communicate regarding evaluations, inquiries, or requested services
  • Contact users by phone, text message, email, prerecorded voice, artificial voice, or automated dialing technology where permitted by law and based on consent
  • Operate, maintain, troubleshoot, secure, and improve website functionality
  • Support advertising, analytics, attribution, fraud prevention, lead verification, and performance measurement
  • Monitor website activity for operational, quality assurance, compliance, fraud prevention, security, analytics, and website improvement purposes
  • Comply with legal, regulatory, contractual, recordkeeping, and compliance obligations
  • Enforce our Terms & Conditions and protect our business, users, vendors, partners, and legal rights

4. Purpose Limitation

Personal information is collected and used for the purposes described in this Privacy Policy. We do not use personal information for materially different, unrelated, or incompatible purposes without providing notice where required by law.

We seek to collect only information reasonably necessary for the purposes described in this Privacy Policy.

You may choose not to provide certain information. However, doing so may limit our ability to provide website functionality, evaluations, communications, or requested services.

5. Sharing, Sale, or Disclosure of Personal Information

Information submitted through this website may be shared with participating attorneys, advocates, lead buyers, call centers, service providers, compliance vendors, technology providers, analytics providers, advertising partners, marketing partners, and other third parties involved in responding to your request or operating this website.

Participating attorneys and advocates may pay to advertise on this website or may compensate us in connection with consumer inquiries.

Under certain U.S. state privacy laws, some disclosures or transfers of personal information for lead evaluation, advertising, analytics, marketing, or similar purposes may be considered a “sale,” “sharing,” or use for “targeted advertising,” even when the purpose is to connect you with a service provider who may be able to assist you.

We do not sell personal information for purposes unrelated to the services and business activities described in this Privacy Policy.

We do not guarantee that every submission will be reviewed, accepted, contacted, or handled by a participating attorney, advocate, or service provider.

6. Sensitive Personal Information

Depending on the information you voluntarily provide, certain information submitted through this website may be considered sensitive personal information under applicable privacy laws.

Sensitive personal information may be collected, used, processed, or disclosed for purposes reasonably related to processing or evaluating your request, connecting you with participating service providers, providing requested services, operating the website, fraud prevention, security, compliance, analytics, recordkeeping, and other purposes described in this Privacy Policy.

We do not use sensitive personal information for materially unrelated purposes without notice or consent where required by applicable law.

Please do not submit information you do not want collected, used, processed, or disclosed as described in this Privacy Policy.

7. TCPA Consent and Communications

By submitting your information through this website, you may provide consent to be contacted by BenefitCheck.org, participating attorneys, advocates, service providers, marketing partners, or their representatives by phone, text message, email, prerecorded voice, artificial voice, or automated dialing technology, including at the number you provide.

Consent is not a condition of purchasing any goods or services. Message and data rates may apply. Message frequency may vary.

You may revoke consent at any time by replying STOP to text messages where applicable, using unsubscribe links where available, requesting placement on a do-not-call list, or contacting us using the information below.

Calls to or from phone numbers associated with this website or participating service providers may be monitored or recorded for quality assurance, compliance, training, operational, verification, customer service, and recordkeeping purposes where permitted by applicable law.

8. Cookies, Pixels, Monitoring, and Tracking Technologies

We and our third-party partners may use cookies, pixels, tags, scripts, APIs, server logs, session replay technologies, event monitoring tools, analytics technologies, attribution technologies, chat technologies, call tracking technologies, lead certification technologies, and similar technologies to operate and improve this website, understand usage, support advertising and marketing efforts, measure performance, troubleshoot issues, prevent fraud, maintain security, and verify consent.

These technologies may collect information such as IP address, browser type, operating system, device type, pages visited, time spent on pages, scrolling activity, mouse movements, clicks, page interactions, referring URLs, advertising campaign information, approximate geolocation information, and other internet or electronic activity information.

Session replay technologies, event monitoring technologies, and similar tools may record interactions with website pages and content for operational, analytics, fraud prevention, compliance, quality assurance, and website improvement purposes.

To help protect privacy, certain form fields or information may be masked, excluded, filtered, or configured to limit collection by these technologies where appropriate.

Types of Cookies Used

  • Essential cookies necessary for website functionality and security
  • Analytics cookies used to understand how visitors interact with the website
  • Advertising cookies used to deliver relevant advertisements and measure performance
  • Compliance, attribution, fraud prevention, and lead verification technologies

Third-Party Advertising, Analytics, and Technology Partners

We may use services provided by third parties, including:

  • Google Analytics, Google Ads, and related Google services
  • Meta Platforms, Inc., including Facebook and Instagram advertising and analytics services
  • TikTok advertising and analytics services
  • Microsoft Advertising, Bing Ads, and related Microsoft services
  • Call tracking, lead verification, fraud prevention, and compliance providers
  • TrustedForm, ActiveProspect, or similar consent and lead certification providers
  • Analytics, monitoring, session replay, heatmapping, chat, or interaction technologies

These partners may collect information about your interactions with this website over time and across different websites, subject to their own privacy policies and practices.

We may use additional vendors, advertising providers, analytics providers, fraud prevention providers, service providers, or technologies not specifically listed in this Privacy Policy. The examples provided are illustrative and not exhaustive.

9. Consent to Monitoring Technologies

By using this website, you acknowledge that we and our authorized third-party providers may collect, record, process, and analyze information related to your interactions with this website through cookies, pixels, analytics technologies, session replay technologies, event monitoring tools, call tracking technologies, scripts, APIs, and similar technologies as described in this Privacy Policy.

These technologies may be operated by us or by authorized third-party providers for operational, analytics, advertising, compliance, fraud prevention, website improvement, customer service, and business purposes.

Where consent is required by applicable law for a particular technology or activity, we will seek such consent as required.

10. Lead Certification and Consent Verification

We may use TrustedForm, ActiveProspect, or similar technologies to document, verify, retain, and certify consumer consent, website interactions, form submissions, and lead-generation activities for compliance, fraud prevention, quality assurance, auditing, and recordkeeping purposes.

11. Your Cookie & Advertising Choices

You may manage cookies through your browser settings. You may also adjust advertising preferences and opt out of certain personalized advertising through third-party providers and industry opt-out tools.

  • Google Ad Settings
  • Google My Ad Center
  • Meta Ad Preferences
  • TikTok Privacy Settings
  • Microsoft Privacy Dashboard
  • Digital Advertising Alliance Opt-Out
  • Network Advertising Initiative Opt-Out

Please note that opting out of certain advertising technologies does not necessarily mean you will stop seeing advertisements. You may continue to receive advertisements that are less personalized.

Disabling cookies or tracking technologies may affect website functionality and certain website features.

12. Browser Signals

Some browsers offer a “Do Not Track” setting. Our website does not respond to Do Not Track signals.

Where required by applicable law, we honor Global Privacy Control (GPC) signals as a valid request to opt out of the sale or sharing of personal information.

13. Data Retention

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain compliance records, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, business purpose, legal requirements, contractual obligations, operational needs, and recordkeeping requirements.


State-Specific Privacy Rights

California (CCPA / CPRA)

California residents may have the right to request access to, correction of, or deletion of personal information; to opt out of the sale or sharing of personal information; and to limit certain uses or disclosures of sensitive personal information where applicable.

In the past 12 months, we may have collected, disclosed, sold, or shared the categories of personal information described in this Privacy Policy.

Categories of third parties to whom personal information may be disclosed, sold, or shared include participating attorneys, advocates, service providers, advertising partners, analytics providers, technology vendors, call centers, lead verification providers, fraud prevention providers, compliance vendors, and business partners.

California residents are advised that certain technologies used on this website, including analytics technologies, pixels, session replay technologies, event monitoring technologies, call tracking technologies, chat technologies, and similar technologies, may involve the collection, recording, monitoring, or sharing of information regarding interactions with this website as described in this Privacy Policy.

Privacy choices available through this website include:

  • Do Not Sell or Share My Personal Information
  • Limit the Use of My Sensitive Personal Information

California residents may designate an authorized agent to submit requests on their behalf. We may require verification of identity and proof of authorization before processing requests.

California Shine the Light Disclosure

California residents may request information regarding our disclosure of certain personal information to third parties for their direct marketing purposes where applicable.

To make such a request, contact us using the information provided below.

Colorado, Connecticut, and Virginia

Residents of Colorado, Connecticut, and Virginia may have the right to access, correct, delete, or obtain a copy of their personal information and to opt out of targeted advertising or profiling as provided by applicable law.

If a request is denied and applicable law provides a right to appeal, you may appeal the decision by contacting privacy@BenefitCheck.org.

Utah, Texas, Oregon, Montana, Nevada, and Other U.S. States

Residents of certain U.S. states may have rights to access, delete, correct, obtain a copy of, or opt out of certain uses of personal information as provided under applicable law. Rights and requirements vary by state.

Nevada residents may have the right to opt out of certain sales of covered information under Nevada law.

Residents may submit applicable privacy or opt-out requests by contacting privacy@BenefitCheck.org or through the privacy choices provided on this website.

14. Exercising Privacy Rights

To submit a privacy request, opt-out request, appeal, or authorized agent request, please contact us at:

privacy@BenefitCheck.org

We may require reasonable verification of identity before processing certain requests. Verification procedures may vary depending on the nature of the request, the information involved, and applicable legal requirements.

If we deny a privacy request and your state provides an appeal right, you may appeal the decision by emailing privacy@BenefitCheck.org and stating that you are appealing a privacy rights decision.

15. Authorized Agents

Authorized agents acting on behalf of consumers may be required to provide written authorization and verification of identity before requests are processed.

16. Non-Discrimination

We will not discriminate against users for exercising privacy rights, including by denying services or providing a different level or quality of service solely because a user exercised rights available under applicable law.

17. Children’s Privacy

This website is intended for adults and is not directed to children under the age of 16.

We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us.

18. Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

19. Business Transfers

In the event of a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

20. No Government Affiliation

BenefitCheck.org is an independent website and is not affiliated with, endorsed by, or operated by any federal, state, or local government agency.

Submitting information through this website does not constitute an application for any government program or benefit.

21. No Professional Advice

BenefitCheck.org is not a law firm and does not provide professional advice.

Information available through this website is provided for general informational and advertising purposes only and should not be relied upon as professional advice.

22. No Attorney-Client Relationship or Guarantee of Confidentiality

Submission of information through this website does not create an attorney-client relationship between you and BenefitCheck.org or between you and any participating attorney, advocate, or service provider unless a separate written agreement is entered into with that attorney, advocate, or service provider.

Information submitted through this website is not necessarily protected by attorney-client privilege.

Please do not submit confidential, privileged, highly sensitive, or time-sensitive information unless you are comfortable with the collection, handling, use, and disclosure practices described in this Privacy Policy.

23. Third-Party Websites

This website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, security, or content of third-party websites.

24. Accessibility

Individuals who need this Privacy Policy in an alternative format may contact us using the information below.

25. Terms & Conditions

Your use of this website is also subject to our Terms & Conditions, including applicable disclaimers, arbitration provisions, class action waiver provisions, dispute resolution provisions, and limitations of liability.

Disputes relating to privacy, tracking technologies, website monitoring technologies, data collection, communications, or use of this website may also be subject to those Terms & Conditions where enforceable under applicable law.

26. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

27. Contact Information

For privacy-related questions, requests, appeals, or opt-out requests, contact:

privacy@BenefitCheck.org